Privacy Policy – Outboard Ocean
Last Updated: March 29, 2026
1. Introduction
At Outboard Ocean, we are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle your personal information when you visit www.outboardocean.com, make a purchase, or interact with our services.
2. Information We Collect
We collect information necessary to provide you with our marine products and services:
- Personal Identifiers: Name, email address, phone number, and shipping/billing address.
- Transaction Data: Details about products you’ve purchased and payment confirmation (Note: We use PCI-DSS compliant third-party processors and do not store full credit card numbers).
- Technical Data: IP address, browser type, and device identifiers collected via cookies for site functionality and security.
3. How We Use Your Information
We use your data strictly for:
- Order Fulfillment: Processing payments and coordinating freight delivery for outboard motors.
- Customer Support: Managing warranty claims and technical inquiries.
- Security: Preventing fraudulent transactions and unauthorized access.
- Transparency & AI: We may use automated systems to provide personalized product recommendations. We do not use automated decision-making that significantly affects your legal rights or financial status without human oversight.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We only share information with essential service providers:
- Logistics Partners: To deliver your heavy freight/motors to your address.
- Payment Gateways: To securely process your transaction.
- Regulatory Bodies: Only when required by Australian law.
5. Data Security & Storage
We implement industry-standard security, including SSL/HTTPS encryption for all data transmission. Your data is stored securely and is only retained for as long as necessary to fulfill tax obligations and warranty requirements (typically 7 years).
6. Your Rights (Australian Privacy Principles)
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or out-of-date information.
- Delete your data (where legal retention requirements allow).
- Complain: If you believe we have breached the APPs, you may contact us or the OAIC.
7. Cookies & Tracking
Our website uses essential cookies for the shopping cart and security. You can manage your cookie preferences through your browser settings. We do not track users across third-party websites for the purpose of selling data.
8. Contact Us
For any privacy-related inquiries or to exercise your data rights:
- Entity: Outboard Ocean Pty Ltd
- Privacy Officer: Admin Team
- Email: sales@outboardocean.com
- Phone: +61 468 133 991
- Address: 24 Mariner Cir, Huntingfield TAS 7055, Australia